Name: HeyBen
Rating: 4.8 (1024 reviews)

Question 1

What is HeyBen?

Accepted Answer

HeyBen is an AI Accounting Agent built in Hong Kong for HK, Singapore and APAC finance teams. It automates day-to-day bookkeeping, bank reconciliation, accounts receivable and management reporting, and works alongside human accountants — not as a replacement.

Question 2

How accurate is HeyBen’s AI bookkeeping?

Accepted Answer

HeyBen learns from your corrections — as you review and adjust suggestions, it picks up your vendors, categories and rules over time. Every AI-suggested journal entry is auditable: the source document, vendor pattern and rule that drove the booking are stored next to the line.

Question 3

Is my data secure with HeyBen?

Accepted Answer

Customer workloads run on Amazon Web Services (AWS), and we encrypt sensitive customer data at rest and in transit. Data export and deletion are available on request. Third parties we use—including model providers powering AI features—are described with relevant safeguards in our Privacy Policy.

Question 4

How much does HeyBen cost for a Hong Kong SME or accounting firm?

Accepted Answer

We don’t offer a free trial. HeyBen uses a fixed monthly fee plus credits — like other AI agents — with usage metered through credits. SMEs pay a fixed subscription in HKD per active company; accounting firms use a per-seat plan that scales with the number of client books a partner manages. Concrete pricing for your situation is shown after a 15-minute demo.

Question 5

Is HeyBen better than Xero?

Accepted Answer

We think so. HeyBen is AI-native accounting software — the next generation of agentic software that provides continuous reconciliation, a faster month-end close and supports multi-entities.

Question 6

Can HeyBen replace my accountant?

Accepted Answer

No. We automate the repetitive work of accountants and free up their time so they can serve their stakeholders and customers better.

Question 7

How does HeyBen onboarding work?

Accepted Answer

We provide free onboarding for customers, including migration from Xero.

Question 8

Where is HeyBen headquartered?

Accepted Answer

HeyBen is headquartered in Hong Kong and serves customers across Hong Kong, Singapore, Malaysia and Taiwan. Support is available in English, Traditional Chinese (繁體中文) and Cantonese.

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